Over 400 managed service providers list "Los Angeles" as a service area. Most of them answer the phone from another state. Raven Computer is different: our engineers work from 19710 Ventura Blvd in Woodland Hills, have worked together for more than twenty years, and know the manufacturing floors, medical offices and law firms of the San Fernando Valley from the inside.
A managed IT plan replaces reactive break-fix support with a proactive, all-inclusive service: we monitor every server, workstation and network device around the clock, patch on a schedule, answer help-desk tickets in minutes, and visit your office the same day when hands are needed. Security is built in — endpoint detection and response, managed firewall, email filtering and multi-factor authentication are part of the baseline, not an upsell.
For growing companies we act as your virtual CIO: quarterly roadmap reviews, budgeting, vendor management and a written plan that keeps technology one step ahead of headcount. For firms that already have an IT person, our co-managed model covers nights, weekends, security and projects.
Services
- IT Support Woodland Hills — Fast remote and onsite IT support for businesses in Woodland Hills, Warner Center and the west Valley — under 15-minute response.
- Fully Managed IT Support & Help Desk — Proactive monitoring of every system, patching, an employee help desk and routine maintenance that prevents issues instead of reacting to them.
- Co-Managed IT for Growing Firms — We work alongside your internal IT person or team — covering after-hours, security, projects and escalations.
- vCIO & IT Strategy Consulting — Virtual CIO services and IT roadmaps that align technology with business goals, budgeting and project planning.
- Business Phone Systems & VoIP — Hosted VoIP, Microsoft Teams Phone and unified communications with mobile apps, video conferencing and conference-room setup.
- Remote Workforce Enablement — Secure VPN, remote desktop and cloud collaboration tools so off-site employees work as safely as the office.
- Fixed-Rate IT Support Plans — All-inclusive per-user pricing with guaranteed SLAs — no hourly surprises.
